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BofA Site Blames Site Problems on Internal Issue
[ by Melanie Gretchen ]
Bank of America customers suffered another setback on Friday when trying to access their accounts online. The 2nd-largest U.S. bank by assets denied the disruption was caused by hacker attacks. Customers logging into BofA's website on Friday received a message that said the site was "temporarily unavailable." Some customers vented their frustration by tweeting on twitter.
Last year, the bank fell victim to a wave of computer attacks last week along with JPMorgan Chase, Citigroup, U.S. Bank, Wells Fargo, and PNC. This year, it said the disruption was not caused by hacker attacks.
[C-I Note: This is now the 3rd time the bank has experienced similar issues: in October 2012, it suffered almost a week of access problems, which was attributed to heavy traffic and an ongoing systems upgrade. Is the problem technology- or security-related?]
For further details, go to [Reuters, 2/1/13] and our Who's News story, [Cyberattacks Hit Heavyweight Banks, 10/1/12].
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