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Conflict of Interest, Disclosures Cloud B/D's Online CD Auctions

August 31, 2010

Zions Direct, based in Salt Lake City, agreed to pay $225K to settle FINRA charges it failed to disclose the potential conflict of interest ("COI") created by the participation of an affiliate (Liquid Asset Management, or "LAM") in online CD auctions conducted by Zions involving certificates of deposit issued by Zions-affiliated banks.

Zions Direct, which began auctioning CDs through its website in early 2007, prior to November 2008 had failed to disclose LAM's participation in the auctions to retail investors bidding in the auctions.  LAM's participation may have lowered the closing yields in some auctions - effectively disadvantaging other auction participants, including retail customers, who may have received lower CD yields than they would have otherwise.  On the flip side, LAM's affiliates, the issuing banks, benefited by the lower interest costs.

    Zions Began to Get Religion in November 2008.   While Zions Direct began to do the right thing in November 2008 - by generally disclosing LAM's participation in the auctions - it failed to disclose the potential conflict of interest between the issuing banks affiliated with Zions and its customers who participated in the auctions.  [C-I Note:  A half-lie (or half-truth) is still a lie.

Zions Direct was found to have violated advertising rules, having sent current and prospective customers ads related to its CD auctions which contained misleading, unwarranted, and exaggerated statements and claims, and claims for which no reasonable basis had been provided - e.g., some firm communications contained the following statements:

  • "Where else can you bid with the big boys and win?"
  • "Crush The National Average For CD Yields."
  • "Higher yields on CDs."
FINRA also determined that the firm published market clearing yields on its website without adequately disclosing that they typically would not reflect the closing yields at the end of the auctions. [FINRA News, 8/25]