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FINRA Fines Broker-Dealers over Emails
January 26, 2011
FINRA reported sanctions against 2 broker-dealers that ran into trouble with electronic communications. Here are their stories.
Jupiter Distribution Partners, Inc. (Greenacres, FL) agreed to pay a $20K fine to settle FINRA charges that it failed to preserve and maintain electronic communication in a non-rewriteable and non-erasable format, and failed to preserve and maintain electronic communication received by and sent to a hand-held electronic device one of its RR's operated. FINRA specifically cited deficiencies in how the Jupiter's WSP's addressed retention of e-communication arising from the use of a hand-held electronic device. The firm also is alleged to have miscalculated net capital and filed an inaccurate FOCUS Report - having erroneously treated revenue received from a customer as being immediately earned. (FINRA Case #2009015972701)
U.S Financial Investments, Inc. (New York, NY) agreed to pay a $25K fine to settle FINRA charges that it inadequately responded to known deficiencies in its email system: (i) deficiencies for maintaining and preserving emails; (ii) deficiencies identified in an AWC arising from the firm’s failure to maintain an adequate system for retaining emails.
U.S. Financial further retained a vendor to provide services with respect to its email system - including, ostensibly, to provide email retention services - but it never took steps, including after executing the AWC, to test or ascertain whether the vendor had implemented a system to store email in a non-erasable, non-rewritable format.
Additional Alleged Communications Violations. FINRA's allegations further included, the following violations or deficiencies:
- firm did not store emails in a non-erasable, non-rewritable format;
- instead, firm’s vendor merely established a “compliance folder” on firm’s computer network where emails were automatically forwarded;
- vendor apparently maintained “spam” emails the firm received in a separate folder;
- this system permitted firm employees to delete emails from the “compliance folder.”
- during a cycle exam, when asked to produce certain emails of an RR, firm was able to provide only “spam” emails for this RR.
- firm discovered its email retention deficiencies only after FINRA staff brought them to the firm’s attention.
- firm had intended to employ e-storage media for its email retention, but it failed to provide the required Member’s Notice to FINRA pursuant to SEC Rule 17a-4(f)(2)(i);
- firm failed to ensure that its 3rd-party vendor provided the undertakings required by SEC Rule 17a-4(f)(3)(vii); and,
- firm failed to file the required notice, and its 3rd-party vendor did not provide an undertaking until FINRA staff brought the failures to the firm’s attention. (FINRA Case #2009016309701)

