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iPhone, BlackBerry Compete at Big Banks

November 9, 2010

Employees at Bank of America Corp. and Citigroup Inc. may soon be permitted to use the Apple iPhone as an alternative to RIM's BlackBerry for corporate e-mail.  JPMorgan Chase, as well.  The banks are testing the security of iPhone software.  The decision to consider alternative devices is tied to the fact that employees are adopting smartphones for personal use, including the iPhone and devices using Google's Android software.  According to Apple and its CEO Steve Jobs, 80% of the Fortune 500 companies are deploying or testing the iPhone.

    BofA, Citi Trials.   BofA and Citigroup, with about 284,000 and 258,000 employees, respectively, are looking to give employees a choice - and are not simply replacing the BlackBerry.  The trials at each bank involve more than 1,000 employees;  testing typically takes 4-6 weeks.  BofA is further along in its testing and it plans to follow-up with a pilot project before potentially wider implementation. [Bloomberg, 11/5]