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NYSE Customer Orders Queued as Closing Auction Got Screwed

December 23, 2011
Customer orders entering through NYSE Broker Systems for Tuesday's closing auction were not processed until after the close, because of a systemic issue.  The root cause of the order queuing currently is under investigation. The delayed customer orders were queued and, after the Exchange had assured that all customer interest could participate, they were entered for processing around 4:05 p.m. ET. Going forward, in the event that systemic issues recur and there's a need to hold the close, the NYSE will send a market wide notice to customers informing them of the event at 4:00 pm.  The NYSE extends its apologies or any inconvenience.   [NYSE Trader Update, 12/21/11]