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Raymond James Signs Deal for Compliant Social Media Platform

November 3, 2011
Raymond James has partnered with Actiance, a California-based communications technology company, to use Actiance's Socialite social media platform. Actiance claims Socialite offers staffers the ability to use LinkedIn, Facebook, Twitter and the like within a secure architecture. Raymond James had been searching for a single company-wide platform that allowed staff access to social networks while still being FINRA compliant. Actiance's offering is one option for firms looking to take advantage of opportunities in social media while still keeping communications secure and compliant. Actiance claims Socialite is also the only platform that enables organizations to proactively approve content and changes made to advisors' social media profiles through its static content pre-approval workflow capabilities. It also has the ability to share content, record conversations and messages, capture posts, messages and commentary in context, and provide export of that data to an archive for post review, which is key for for eDiscovery compliance. Actiance customers include 284 FINRA registered firms, nine of the top 10 US banks and 1600 organizations worldwide.