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Wells Supervisor Sanctioned for Mishandling Customer Complaint
September 16, 2011
Throughout a 34-year career, this Leesburg, GA-based Registered Supervisor committed just one recorded violation - but it may have been "his Waterloo." Throughout his career, Frank Patrick O'Lear was associated with A.G. Edwards and its successor firm, Wells Fargo Advisors (beginning January 2008). On 2/9/09, he was instructed by a customer to sell 4 preferred stocks that were held in her securities account, but failed to do so.
In March, the customer complained to the firm, whereupon O'Lear tried to take the matter into his own hands. Without notifying his firm or getting its authorization, he gave the customer a personal check for $6,866 to cover her losses. The check bounced, so he provided a second check - this time for $6,900 (also covering bank fees) - and it cleared. By his actions, O'Lear violated FINRA Rule 2010.
O'Lear accepted a $10K fine and 20-day suspension. On 4/22/10 a Form U5 was filed terminating his relationship with the Firm. This is FINRA AWC #2010022872001.
[Disciplinary Actions for September 2011 ]

